Yes. Your Premium subscription belongs to your NeuroNation account, not to a specific device.
How to use Premium on multiple devices
Sign in with the same account on every device. Use the email address and password you used to buy Premium.
Your progress is then automatically the same on all devices. It doesn’t matter whether you train on your phone, tablet, or computer.
Good to know: Don’t switch accounts during a training session. Otherwise, your progress may get mixed up.
Premium or progress missing?
You don’t see Premium on one device
You may be signed in with a different account on that device. This happens, for example, if you accidentally created an account with a different email address. Sign out and sign in again with the correct email address.
You don’t know which account you are signed in with
Open “Settings” in the app. There you can see which email address you are signed in with. Use the same address on all devices.
You once signed in with Google or Apple
A second account may have been created by accident. Sign in with the email address you first signed up with. It’s best to always use the same sign-in method, for example email address and password.
Your progress is not transferred
- Sign out on all devices.
- Sign in again with the correct email address.
- Complete an exercise.
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Wait a few minutes.
The app will then transfer your data automatically.
You don’t know which account is the right one
Send us an email at info@neuronation.de. We will help you find the right account.
Still have questions?
Send us an email at info@neuronation.de or use our contact form. We are happy to help.