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How do I clear cache and cookies?

Clearing your browser’s cache and cookies can help fix loading issues, display errors, or sync problems, especially in the web version.

Google Chrome:

  1. Click the three dots ⁝ in the top right corner

  2. Select “More tools” > “Clear browsing data”

  3. Choose “All time” as the time range

  4. Check the boxes for “Cookies and other site data” and “Cached images and files”

  5. Click “Clear data”

Mozilla Firefox:

  1. Click the menu icon ☰

  2. Go to “Settings” > “Privacy & Security”

  3. Scroll to “Cookies and Site Data”

  4. Click “Clear Data…”

  5. Select both options and click “Clear”

Safari (Mac):

  1. Click “Safari” in the menu bar > “Settings”

  2. Go to the “Privacy” tab

  3. Click “Manage Website Data…”

  4. Click “Remove All”

💡 Tip:
After clearing your browser data, restart the browser and log in again at www.neuronation.com

Still have questions?
Email us at info@neuronation.de, we’re happy to help!

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