If exercises don’t load or the page doesn’t respond, the cause is often the browser. Try the following steps one after another.
What you can do yourself
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Clear your browser’s cache.
Open your browser’s settings. Look for “Clear cache” or “Clear browsing data.” Clear the cache and then restart your browser.
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Delete cookies and site data.
In your browser settings, open “Privacy” or “Site data.” Delete the cookies and data from neuronation.com there.
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Open NeuroNation in private mode.
Open neuronation.com in your browser’s incognito or private mode.
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Try a different browser.
For example Chrome, Firefox, or Edge. This shows you whether the problem still exists.
Good to know: When deleting data, be careful not to delete saved passwords or form data that you still need.
Still having the problem?
Send us an email at info@neuronation.de. Please tell us:
- Which browser and which version you use
- Whether an error message appears. A screenshot helps us.
Still have questions?
Send us an email at info@neuronation.de or use our contact form. We are happy to help.